Job Description

Job Description

About the Role:

The full-time, Medical Receptionist at Shore Gastroenterology in Oakhurst, NJ, plays a crucial role in ensuring the smooth operation of the front office and providing exceptional service to patients. This position is responsible for managing patient interactions, scheduling appointments, and maintaining accurate patient records, which are essential for the efficient functioning of the healthcare facility. The Medical Receptionist will also handle insurance verifications and billing inquiries, ensuring that patients receive the necessary information regarding their healthcare services. By fostering a welcoming and organized environment, this role directly contributes to patient satisfaction and the overall success of the practice. Ultimately, the Medical Receptionist serves as a vital link between patients and healthcare providers, facilitating effective communication and care delivery.

Minimum Qualifications:

• High school diploma or equivalent.
• Proven experience as a medical receptionist or in a similar role.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.

Preferred Qualifications:

• Familiarity with medical terminology and healthcare procedures.
• Certification in medical office administration or a related field.
• Experience with electronic health record (EHR) systems.
• Knowledge of insurance verification processes.
• Ability to handle sensitive information with confidentiality.
• Bilingual skills are a plus.

Responsibilities:

• Greet patients and visitors in a friendly and professional manner.
• Manage appointment scheduling and patient flow to optimize office efficiency.
• Verify patient insurance information and handle billing inquiries.
• Maintain accurate and up-to-date patient records in compliance with HIPAA regulations.
• Assist with administrative tasks such as answering phones, responding to emails, and managing office supplies.

Skills:

The required skills for this position, such as strong organizational abilities and attention to detail, are essential for managing patient records and ensuring that all information is accurate and up-to-date. Excellent communication skills are utilized daily when interacting with patients, answering their questions, and providing them with necessary information about their appointments and billing. Familiarity with medical terminology allows the Medical Receptionist 3 to effectively communicate with healthcare providers and understand patient needs. Preferred skills, such as experience with EHR systems, enhance the efficiency of record-keeping and appointment scheduling. Overall, these skills contribute to a positive patient experience and the seamless operation of the healthcare facility.

We offer competitive base salary, generous benefits, including Medical, Dental, Vision, Life Insurance, Voluntary, Time-Off Benefits, EAP, 401K and Commuter Benefits.

Job Type: Full-Time

Job Tags

Full time,

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