Library Assistant Job at City of Santa Clarita, CA, Valencia, CA

TVA4ZnRjS3c5bU41ZU5HVFlIdjZlUHBxU3c9PQ==
  • City of Santa Clarita, CA
  • Valencia, CA

Job Description

Salary: $28.49 - $34.63 Hourly
Location : Santa Clarita, CA
Job Type: Regular Full-time
Job Number: 2025-5
Department: Human Resources and Library Services
Division: Library Services
Opening Date: 05/22/2025
Closing Date: 6/5/2025 12:00 PM Pacific


Description/Duties and Responsibilities


Under the general direction of the City Librarian, the Library Assistant is responsible for providing support to service desks and service teams, answering reference questions, and providing customer service to patrons.

Duties and Responsibilities:
•Assists the day-to-day operations and support of a service desk; answers basic reference questions; determines patron needs and assists patrons in locating materials; instructs patrons on the use of print, online, and other library resources; places materials on hold and prepares materials for transit; processes library materials as needed
•Assists patrons at the Circulation Desk; checks materials in and out; registers patrons and issues library cards; creates and maintains patron records; processes overdue library materials; receives and prepares receipts for money received; answers questions and provides information to patrons; assists patron access to public computers; observes patron confidentiality of library records
•Gathers and tracks statistical data and information, maintains records related to library operations, and prepares summary reports
•Assists in organizing, planning, and presenting programs and events for the Library, including outreach, tours, and visits as needed; conducts passive/self-directed programs for patrons.
•Assists with marketing of library services, including programs and/or outreach development and implementation; prepares materials for use in publicizing and presenting library programs, including flyers and signs; prepares handouts in support of programs
•Establishes positive working relationships with staff, internal partners, outside vendors, community members, and patrons; represents the library and City at various meetings and events
•Assists with maintaining assigned collection areas, including reading reports and identifying items for potential de-selection.
•May work the passport desk as needed
•Provides oversight to branch operations in absence of higher-level staff
•Responds to emergencies as needed and completes and oversees incident report submittals; communicates issues to appropriate staff and other agencies as appropriate
•Performs other duties as assigned

Education and Experience
•High School Diploma or a GED equivalent
•Additional education in a related field is highly desirable
•Two years of professional experience supporting library operations
•Required to obtain and maintain passport acceptance certification within six months of hire
•A valid Class C California driver license or the ability to utilize an alternative method of transportation to carry out job-related functions

Knowledge and Abilities
•Knowledge of library operations related to circulation and the ability to effectively answer the questions of patrons.
•Knowledge of current classification and cataloging systems and practices and the ability to locate library materials and update bibliographic information.
•Knowledge of audiovisual equipment and the ability to work with outside vendors to maintain equipment.
•Strong customer service skills and the ability to provide program information to patrons in a professional, helpful manner.
•Strong written communication skills and the ability to assist with marketing outreach materials and reports.
•Strong verbal communication skills and the ability to provide instructions to patrons on how to find library materials and operate computer equipment.
•Strong interpersonal skills and the ability to maintain effective and cooperative working relationships with library employees, community members, outside vendors, and patrons.
•Strong conflict management skills and the ability to effectively resolve complex patron issues with a positive and humanistic approach.
•Strong fiscal management skills and the ability to accurately operate a till drawer and perform money handling functions.
•Strong computer skills and proficiency in Microsoft Outlook, Word, and Excel.
•Strong attention to detail and the ability to produce work that is both accurate and complete.
•Strong organizational skills and the ability to coordinate multiple projects and programs simultaneously, be sensitive to deadlines and changing priorities.
•Ability to maintain confidentiality, behave ethically and professionally, and exercise discretion and sound judgment
•Strong work ethic, accountability and reliability
•Ability to lift, drag, and push files, paper and documents weighing up to 50 pounds

Additional Information


An online completed City application form is required to apply for this position. All employment information must be provided on the application. Providing a resume is not a substitute for completing this section of the application. Applications left incomplete, or with a reference to attachments may be rejected. The selection process will include one or more of the following: written exam, technical knowledge assessment, writing skill assessment, and/or oral interviews that may be conducted in person and/or via video conferencing. Applicants that meet minimum qualifications and are selected for interviews will be required to disclose information regarding criminal convictions. If you require special accommodations to participate in the application/selection process, please notify Human Resources for assistance.

All offers of regular employment with the City of Santa Clarita are made contingent upon receipt of proof of legal right to work in the United States, successful completion of a post-offer pre-employment physical, which may include a drug screen and Department of Justice fingerprinting. Criminal offender information will be reviewed on an ongoing basis. The City uses the E-Verify program to electronically confirm work authorization of newly hired employees. All new employees are required to participate in the DMV Employer Pull-Notice Program. This program authorizes the City to receive a driver record report upon enrollment and during employment. Only degrees recognized by the U.S. Department of Education and accredited by the Council for Higher Education Accreditation will be accepted.

In compliance with the California law, positions working with children are required to be mandated child abuse reporters. A mandated reporter is an individual who is obligated by law to report suspected cases of child abuse and neglect.

As a City of Santa Clarita public employee, you may be called upon to work as a Disaster Service Worker (DSW) in the event of an emergency (in accordance with Government Code §§ 3100-3109). Before entering upon the duties of employment, all public employees, except those excluded by law, take and subscribe to an oath or affirmation set forth in the California Constitution, declaring them to be Disaster Service Workers in time of need.

Compensation includes enrollment in California Public Employees' Retirement System as a replacement for Social Security plus a competitive benefits package. All appointments are made at step 1 of the salary range unless otherwise authorized by the City Manager.

The City of Santa Clarita is an Equal Opportunity Employer.
The City of Santa Clarita offers CalPERS Retirement contributions as a replacement for Social Security plus a competitive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life and long-term disability insurance.
01


Do you have a high school diploma or GED equivalent?
02


Do you have two years of professional experience supporting public library operations? If so, please describe.
03


Describe your experience assisting with organizing, planning, and leading programs and events for the library.
04


Describe your experience gathering or tracking statistical data and information and preparing reports.
05


Describe a situation where you provided exceptional customer service and explain what you did to make it exceptional.
06


What interests you most about this opportunity?
Required Question City of Santa Clarita, CA

Job Tags

Hourly pay, Holiday work, Full time,

Similar Jobs

DSST Public Schools

AP Psychology, Anatomy, and Physiology Teacher (2025-2026 School Year) Job at DSST Public Schools

 ...AP Psychology, Anatomy and Physiology Teacher Grade Level: High School Location: Green Valley Ranch High School Salary: $60,000-$78,000 based on aligned years of experience up to 10 years. We also offer a relocation stipend for anyone joining us from 75 miles... 

Abacus Service Corporation

Process Operator Job at Abacus Service Corporation

 ...TRAINING ON 1ST SHIFT - MUST HAVES - LIFT 40 + LBS, ABLE TO WEAR AIR SUIT, SOME GMP PREFERRED, DEPENDABLE, BASIC MATH SKILLS. The Process Operator micronizemills client provided material including both active pharmaceutical ingredients and excipients as per Catalent... 

BRPH

Job Project Manager/ Federal Job at BRPH

 ...Federal Project Manager BRPH is currently looking for a Federal Project Manager for our Melbourne, Florida office. The Project Manager...  ..., the design team, the construction administration team, the contractors, and all agencies, as necessary, which are involved in order... 

Bass Pro Shops

General Maintenance Retail Job at Bass Pro Shops

 ...Dental ~ Vision ~ Voluntary benefits ~401k Retirement Savings ~ Paid holidays ~ Paid vacation ~ Bass Pro Cares Fund ~ And more! Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion... 

Comphealth

Physician Obstetrics and Gynecology Job at Comphealth

Ponca City is a family-friendly community with a strong public school system. Excellent local recreation is available with lakes, golf courses, and a new YMCA sports complex, as well as an array of shopping, movie theaters, museums, parks, galleries, and restaurants. Ponca...