Call Center Representative Job at PrideStaff, Knoxville, TN

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  • PrideStaff
  • Knoxville, TN

Job Description

A DIRECT HIRE OPPORTUNITY TO START WITH THIS COMPANY ON DAY 1!

Position: Call Center Agent

Location: Knoxville, TN

Typical Hours:
  • Hours: Monday 8AM - 9PM open availability, Tuesday - Thursday 8AM - 8PM Friday - 8AM - 6PM
  • Multiple shifts to choose from based on hours of operation. Let us know your constraints so that we can find the right fit and shift for you.
Pay Rate: $17.75 / hour + $4.57 / hour in fringe benefits options

PrideStaff, a nationwide staffing company, is looking for passionate, positive, customer service-oriented individuals.

Responsibilities:
  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
Qualifications:
  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Requirements:
  • Degree preferred but not required
  • Veterans wanted...please apply!!
  • Customer Service Experience preferred but not required
  • Ability to work 1-2 evening shifts per week
  • Experience with MS Office
  • Ability to pass a Drug Test
  • Ability to pass a Federal Clearance Background Check
  • ***Applicant MUST NOT be in default on federal student loans
If you are interested, apply today!!!

Compensation / Pay Rate (Up to): $17.75 - $22.00 PrideStaff

Job Tags

Shift work,

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