Job Description

What you'll be doing.

As a Systems Administrator, you will provide support by responding to issues involving the installation, maintenance and support of Windows servers, server applications, printers, hardware, LAN/WAN, and other computer peripherals and company devices.

• Provide outstanding customer service responding to users calls, emails and helpdesk tickets
• Resolve technical issues with equipment including desktops, servers, printers and OS
• Configure and install desktops, laptops, servers and printers
• Windows systems administration including GPO configurations, Active Directory, DNS, DHCP, IIS, and file server experience
• Assist with network hardware (physical & virtual using VMWare), software and operating systems
• Linux, M365, SCCM and Oracle database administration experience
• Maintain documentation for implementations, maintenance, upgrades and inventory
• Maintain a high level of security, including up-to-date security software releases including TLS/SSL certificate management
• Ensure backups performed, monitored and maintained for all servers and company devices with experience in VEEAM and Netbackup
• Demonstrated experience with PowerShell scripting
• Represent client in a professional manner and provide outstanding customer support
• This position is scheduled to work 100% on-site in our Seattle office (Eastlake).

Who you are.

• Educated. Bachelor’s degree or equivalent experience; MCSE certification preferred
• Experienced. 3-5 years of experience as a systems administrator or similar position
• Knowledgeable. Troubleshooting (hardware/software/networks), Windows desktop/server administration, O365, VMWare & Active Directory
• Team Player. Work independently and as a productive and contributing member of a team
• Meticulous. Strong attention to detail with ability to quickly assess and analyze problems
• Service Minded. You deliver customer support like you expect to receive it: with excellence

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