Description We're looking for a Program Manager - Remote , working in IT (excluding Telecommunication) industry in San Francisco, California, United States . Develop and implement strategies to optimize customer service operations and drive continuous improvement. Collaborate with various cross-functional teams, including (but not limited to) Operations, Product, Tooling, Analytics, Knowledge Management, Training, and Workforce Management. Act with urgency to ensure priority items are progressed, having a bias for action and focusing on the 20% of work that will get 80% of the impact. Identify and analyze data, customer feedback, and trends to identify areas for improvement and implement corrective actions. Establish and maintain Standard Operating Procedures (SOPs) to ensure consistency and efficiency in customer service operations. Stay up to date on industry trends, best practices, and emerging technologies to drive innovation in CX Operations and Product. Develop and deliver proposals and presentations to stakeholders, providing insights on operational performance and CX opportunities. Manage cross-functional partnerships and insights from customers in French-speaking regions. Serve as the primary point of contact for escalations of customer issues from those regions. #J-18808-Ljbffr PSG Global Solutions
...Job Description Job Description Salary: $18 A Driving Instructor at Capabilities works with individuals with and without disabilities age 16+ to help them learn the skills necessary to get their learners permit and/or drivers license. BENEFITS ~$18 per hour...
...Job Description Job Description Summary 2nd shift Full Time Medical Laboratory Technician (MLT)/Medical Technologist (MT/CLS) needed to join our MUSC/Florence family! Entity Medical University Hospital Authority (MUHA) Worker Type Employee Worker Sub-...
...the job description. Managing a fast-paced, high-volume recruiting desk with intention, focus, and follow-through.... ...something that lasts. What You Bring: Experience in staffing or agency recruiting preferably in light industrial, clerical, or professional...
SummaryDynamic role that requires assisting and supporting patients/families/visitors with grievances and concerns while upholding Parkviews standards and mission. Responsible for identifying and documenting customer service issues through the standardized work process...
...Job Description Join Our Team as a GATE Theatre and Music Teacher! We are seeking a passionate and dedicated individual to join... ...other subject areas Qualifications: Previous experience in teaching theatre and music Strong communication and interpersonal skills...