Job Description

Oracle Field Service Consultant (OFS)

Client Location – Fort Mill, SC

Work Mode – Hybrid / 3 days Client Location

Duration – 6+ months

Job description

• Key Responsibilities
• Act as the primary OFS consultant on the project, ensuring successful implementation and ongoing support.
• Configure and customize Oracle Field Service Cloud modules based on business requirements.
• Collaborate with business and IT teams to gather requirements, design solutions, and deliver enhancements.
• Support integrations between OFS and other enterprise systems (e.g., Oracle ERP, GIS, CRM).
• Provide on-site support during critical phases such as go-lives, UAT, and training sessions.
• Troubleshoot and resolve OFS-related issues, working with Oracle support as needed.
• Document solution designs, configuration changes, and standard operating procedures.

• Required Qualifications
• 5+ years of experience with Oracle Field Service Cloud, including implementation and support.
• Strong knowledge of OFS architecture, configuration, and mobile workforce management.
• Working knowledge of Oracle Integration Cloud (OIC), REST/SOAP APIs, and data mapping.
• Excellent communication and stakeholder management skills.
• Ability to work independently and collaboratively in a client-facing environment.
• Willingness to work on-site in Fort Mill, SC, as needed.

• Preferred Skills
• Experience in utility or infrastructure service domains.
• Oracle Field Service Cloud Certification.

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