Job Description
Description:
On-Site Diagnostics & Repair: Travel to customer locations to diagnose, troubleshoot, and repair mechanical, electrical, and hydraulic issues on diesel engines, transmissions, braking systems, and other heavy equipment components.
* Preventative Maintenance: Perform routine preventative maintenance, including oil changes, filter replacements, fluid checks, and inspections, to ensure optimal performance and longevity of equipment.
* System Expertise: Proficiently work on and understand various systems, including:
* Diesel engines (Cummins, Detroit Diesel, Caterpillar, PACCAR, etc.)
* Transmissions (manual and automatic)
* Brakes (air and hydraulic)
* Suspension systems
* Electrical systems (diagnostics, wiring, lighting, ECMs)
* Hydraulic systems
* HVAC systems
* Documentation: Accurately complete work orders, service reports, time cards, and other required documentation, detailing services performed, parts used, and recommended future repairs.
* Customer Service: Provide exceptional customer service, communicating effectively with clients regarding diagnoses, repair processes, and timelines.
* Safety: Adhere to all safety regulations, company policies, and industry best practices while performing repairs and operating equipment.
* Inventory Management: Maintain accurate inventory of parts and tools on the service truck, ensuring availability for common repairs.
* Professionalism: Maintain a clean and organized service truck and workspace. Represent the company professionally at all times.
* Continuous Learning: Stay up-to-date with new technologies, repair techniques, and equipment advancements through training and self-study.
Requirements:1. Technical Skills & Knowledge:
* Diagnostic Prowess:
* Expert ability to diagnose and troubleshoot mechanical, electrical, hydraulic, and pneumatic issues on a wide range of diesel and/or gasoline engines and heavy equipment.
* Proficiency in using advanced diagnostic software (e.g., Cummins Insite, CAT ET, Detroit Diagnostic Link, John Deere Service Advisor, OEM-specific tools) to interpret fault codes, perform sensor tests, and monitor live data.
* Strong understanding of wiring diagrams, schematics, and service manuals.
* Engine Systems Expertise:
* In-depth knowledge of diesel and/or gasoline engine components, operations, and common failure modes (e.g., fuel systems, turbochargers, EGR, DPF, aftertreatment systems, cooling systems, lubrication systems).
* Ability to perform engine overhauls, rebuilds, and replacements.
* Transmission & Drivetrain:
* Experience with various transmission types (manual, automatic, automated manual transmissions like Eaton Fuller AMT) and their associated diagnostic and repair procedures.
* Knowledge of differentials, driveshafts, and axle components.
* Brake Systems:
* Proficiency in diagnosing and repairing air brake systems (e.g., ABS, EBS, air dryers, brake chambers) and hydraulic brake systems.
* Understanding of DOT regulations pertaining to brake inspections and repairs.
* Electrical Systems:
* Strong understanding of automotive/heavy equipment electrical circuits, including starters, alternators, batteries, lighting, and CAN bus systems.
* Ability to diagnose and repair shorts, opens, and intermittent electrical problems using multimeters and oscilloscopes.
* Hydraulic Systems:
* Knowledge of hydraulic pumps, valves, cylinders, hoses, and fittings.
* Ability to diagnose and repair hydraulic leaks, pressure issues, and flow problems.
* HVAC Systems:
* Familiarity with automotive/heavy equipment heating, ventilation, and air conditioning systems, including refrigerant handling and leak detection. (EPA 609 certification preferred for handling refrigerants).
* Preventative Maintenance:
* Thorough understanding and ability to perform comprehensive preventative maintenance services (e.g., oil changes, fluid checks, filter replacements, chassis lubrication, routine inspections).
* Welding & Fabrication (Plus):
* Basic welding (MIG, stick) and fabrication skills for minor repairs or modifications can be a significant asset.
2. Tools & Equipment Proficiency:
* Personal Tool Set: Must possess a comprehensive personal set of hand tools, power tools, and specialized tools required for diesel/heavy equipment repair.
* Company-Provided Equipment: Ability to safely and proficiently operate company-provided diagnostic laptops, specialized service tools, air compressors, generators, cranes/hoists (if applicable on service truck), and other shop equipment.
* Mobile Service Truck Operation: Skill in operating and maintaining a large service truck, including organizing parts, tools, and fluids.
3. Licenses & Certifications:
* Driver's License: Valid driver's license with a clean driving record is mandatory.
* Commercial Driver's License (CDL): Class A or B CDL may be required, depending on the Gross Vehicle Weight Rating (GVWR) of the service truck and any attached equipment. Endorsements (e.g., air brakes, tanker) may also be necessary.
* ASE Certifications: Highly preferred, particularly in:
* T2 – Diesel Engines
* T4 – Brakes
* T6 – Electrical/Electronic Systems
* T8 – Preventative Maintenance & Inspection
* L2 – Advanced Engine Performance Specialist (Diesel)
* Vocational Training/Degree: Completion of a recognized diesel technology program or equivalent work experience.
* EPA 609 Certification: For handling refrigerants (if HVAC repair is part of the job).
* Manufacturer-Specific Training: Certifications or factory training from OEMs (e.g., Caterpillar, Cummins, Detroit Diesel, PACCAR, John Deere, Volvo) are a significant advantage.
4. Physical & Environmental Requirements:
* Physical Stamina: Ability to lift heavy objects (up to 75+ lbs), carry tools, bend, stoop, crouch, kneel, climb, and work in awkward positions for extended periods.
* Environmental Adaptability: Ability to work outdoors in various weather conditions (hot, cold, wet, dusty) and in potentially noisy or dirty environments.
* Manual Dexterity: Excellent hand-eye coordination and fine motor skills for intricate repairs.
* Safety Awareness: Unwavering commitment to safety protocols and procedures, including the use of Personal Protective Equipment (PPE).
5. Personal Attributes & Soft Skills:
* Self-Motivation & Independence: Ability to work autonomously and manage a fluctuating workload effectively without direct supervision.
* Problem-Solving: Exceptional critical thinking and analytical skills to diagnose complex issues efficiently in the field.
* Time Management: Strong organizational skills to prioritize tasks, manage appointments, and complete repairs within estimated timeframes.
* Customer Service: Professional, courteous, and clear communication skills to interact with clients, explain repairs, and build trust.
* Adaptability: Ability to adapt to changing schedules, unexpected repair challenges, and various customer sites.
* Communication: Excellent verbal and written communication skills for documenting repairs, interacting with dispatch, and providing clear explanations to customers.
* Reliability: Punctual and dependable, understanding the critical nature of equipment uptime for clients.
* Attention to Detail: Meticulous in performing repairs, ensuring proper torque, fluid levels, and overall quality of work.
* Professionalism: Maintain a clean work area and professional appearance, representing the company positively.
...beautiful city of PA while making a living? Look no further! We are seeking dedicated and friendly individuals to join our team as Cab Drivers. If you have a valid driver's license and a passion for providing excellent customer service, we want to hear from you! Why...
...competitive, driven individual eager to start a meaningful career in marketing, public relations, advertising, and customer service all... ...cause? Join our fast-paced, mission-driven team as an Entry-Level Marketing Assistant and grow professionally while making a positive...
...Reddit is a community of communities. Its built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active...
...to a product or treatment. Manage all daily activities involving staff and patient... ...and service Prepare payroll including payment of commissions and bonuses Prepare reports... ...as needed. Assure accuracy of all cash payments and deliver to corporate office...
Our company has moved to 100% virtual, work-from-home positions. This position allows you to build your career around your life, rather than... ...% Remote position- Weekly trainings led by top leaders- Life insurance- Health insurance reimbursement- Industry-leading resources...