Job Description

Job Description

Job Description

Job Overview:

The IT Field Service Specialist will lead the planning and onsite installation, repair, and support of the IT server, network and security systems, and low-voltage cabling. Engage with business stakeholders, vendors, and across multiple IT teams. They will establish, maintain, and retire IT facilities in the successful and on-time delivery to internal customers and projects. This position will be hybrid with travel to project locations.

Key Responsibilities/Accountabilities:

• Install and troubleshoot IT server, security and network systems and low-voltage and structured cabling.
• Assist in the configuration of network LAN/WAN and Infrastructure equipment.
• Serve as the primary point of contact for assigned projects and coordinate supporting activities across multiple teams.
• Understanding customer issues, determining root causes, researching solutions, and ensuring appropriate resolution is provided in timely manner.
• Perform maintenance related to IT facilities and networks across all company locations traveling across the United States and Canada.
• Maintain and complete accurate installation, inventory, and documentation.
• Participate in on-call rotation for network monitoring and escalations.

Qualifications:

• High School Diploma or Equivalent required.
• 2-5 years of IT Support experience with a positive track record of customer satisfaction.
• Must have a working knowledge of PC and MS Office products.
• Must have basic knowledge of data communications, wired and wireless networking and computer networking principles, such as TCP/IP, DNS, DHCP, VLANs, LAN/WAN networking and network security.
• Proficient in utilizing technical tools such as cable testers and fiber testers preferred.
• Ability to travel 60% to 75% of the time.
• Ability to work after-hours/weekends & on-call as needed.

Preferred Qualifications:

• 1-2 years of experience with structured cabling and cable management, not limited to aerial, buried and underground wiring.
• 1-2 years of installation and troubleshooting experience with IT systems/network equipment.
• Experience with cellular data communications and cellular signal booster installation.
• Experience working with HPE Aruba, Cisco Meraki, Dell Networking.
• Structured cabling and network certifications (BICSI, CCNA, NETWORK+).
• Experience deploying burglar alarm, networked security cameras/recorders.
• Experience with Access Control Systems (Kantech Entrapass).

Non-Technical Qualifications and Skills:

• Motivated to learn and grow their IT skills.
• Ability to communicate across multiple teams and clearly articulate requirements and business needs.
• Diligence and commitment to ensure successful implementation and delivery to the customer.
• Good oral and written communications skills.
• Strong troubleshooting and critical thinking skills.
• Motivated individual who wants to integrate with multiple teams to complete initiatives.
• Familiarity with general work safety practices, around office and field construction sites.
• Valid driver’s license and the ability to fly and drive long distances on and off road.
• Ability to work under deadline pressure with several responsibilities at the same time.
• Proven organizational skills.
• Experience working within a team, knowing when to ask for help, and handling diverse personalities.

Physical Requirements:

• Ability to work in remote and challenging locations, but not limited to rooftops, construction trailers and across all types of geographic locations.
• Must be able to safely lift or move heavy objects up to 60lbs, occasionally move 100lbs and climb ladders.

Company Overview:

Primoris Services Corporation is a premier specialty contractor providing critical infrastructure services to the utility, energy, and renewables markets throughout the United States and Canada. Built on a foundation of trust, we deliver a range of engineering, construction, and maintenance services that power, connect, and enhance society. On projects spanning utility-scale solar, renewables, power delivery, communications, and transportation infrastructure, we offer unmatched value to our clients, a safe and entrepreneurial culture to our employees, and innovation and excellence to our communities. To learn more, visit and follow us on social media at @PrimorisServicesCorporation.

Benefits:

• 401k w/employer match
• Health/Dental/Vision insurance plans
• Paid time off
• 10 paid holidays
• Stock purchase plan

EEO Statement:

We are an equal opportunity employer, and all qualified applicants will receive consideration
for employment without regard to race, color, religion, sex, national origin, disability status,
protected veteran status, or any other characteristic protected by law.

Agency Statement:

We are not accepting resumes from Third Party Recruiting Firms for this position. If you are an Agency or Search firm representative, contact the Primoris Talent Acquisition Manager directly for consideration. Primoris or its subsidiaries will not be responsible for any fees arising from the use of resumes and online response forms through this source. In addition, Primoris or its subsidiaries will not be responsible for any fees on unsolicited resumes that are submitted to any member of the Staffing or Operations team. Primoris has established an approved vendor program for this service and will only consider accepting submissions from those approved firms. For consideration in becoming an approved vendor, contact HR.

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