Job Description

Join Our Team at Carolina Custom Air!

Compensation Details:

$28.00 - $40.00 per hour

Who We Are

Welcome to Carolina Custom Air , now an Ace Hardware Company! Based in beautiful Charleston, SC, we specialize in providing top-notch heating and air conditioning solutions tailored for homes and businesses. Our mission? To ensure comfort and efficiency through exceptional service, maintenance, and installation.

Ace Hardware has been a trusted name in America for over 100 years, and with the launch of Ace Hardware Home Services , we are excited to bring our signature helpfulness right to your home! Our services span plumbing, heating, cooling, electrical, handyman tasks, and painting, all delivered with the Ace commitment to quality and care.

What You’ll Do

• Deliver an exceptional customer experience through efficient service and effective communication.
• Diagnose, troubleshoot, and repair a variety of residential HVAC systems, including forced-air, steam, hot water, oil, and ductless systems.
• Utilize specialized diagnostic tools to tackle airflow, fuel, refrigerant, and electrical challenges.
• Maintain an organized truck inventory to ensure all flat-rate repairs are completed smoothly.
• Educate customers on enhancing the comfort, efficiency, and safety of their homes.
• Mentor and assist in the development of junior service technicians.
• Adhere to all administrative details related to the service department.

What You Need to Succeed

• 3+ years of HVAC service experience preferred.
• EPA Universal Certification preferred.
• Strong knowledge of HVAC industry best practices and building codes.
• Proficient in all aspects of HVAC function.
• Must possess a valid driver’s license.

Why Join Our Team?

At Carolina Custom Air, we live by our values: W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). These values are not just words; they represent our commitment to our employees and the Ace brand.

We offer a vibrant culture and competitive benefits that evolve year after year, including:

• Incentive, commission, and bonus opportunities based on your role.
• 401(k) retirement savings plan with matching contributions from day one!
• Comprehensive health coverage (medical, dental, vision) and life insurance for you and your dependents.
• Warehouse merchandise discounts!
• Paid time off and holidays, depending on your role and hire date.
• Career growth opportunities across various channels (Plumbing, Heating, Cooling, Electrical, Customer Service, and more).
• Investment in your development with classes, coaching, and a performance management approach that goes beyond the typical annual review.
• A robust Employee Assistance Program for personal, legal, financial, and childcare support.

* Benefits are provided in compliance with applicable plans and policies.

About Ace Hardware Home Services

Ace Hardware Home Services is your trusted partner for home preservation, offering a wide range of maintenance and repair services. With nearly 100 years of service, we are committed to delivering the same level of helpfulness and quality that you expect from Ace Hardware.

Equal Opportunity Employer

Carolina Custom Air is dedicated to promoting equal employment opportunities. We value diversity and are committed to leveraging the skills and talents of all individuals, ensuring a workplace free from discrimination.

Disclaimer

The pay range for this position starts as listed, but may vary based on education and experience. Compensation decisions consider various factors, including education, training, experience, work location, and market conditions.

This position description is intended to cover the essential job functions and may change according to business needs.

In Massachusetts, it is unlawful to require a lie detector test as a condition of employment.

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