General Manager Dog Daycare Job at Dogtopia, Herndon, VA

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  • Dogtopia
  • Herndon, VA

Job Description

Join to apply for the General Manager Dog Daycare role at Dogtopia . Dogtopia, the industry leader in dog daycare, boarding, and spa services, has an immediate opening for an energetic, organized, and business-minded individual to lead our team as General Manager. This role is suited for someone with management and operations experience who understands hard work, customer service excellence, and team training. A love for dogs is essential—plus, upon training completion, you may bring your own dog to work! Responsibilities Customer Service and Presentation: Ensure high standards in customer experience, maintain a neat front desk, and lead by example with the 3 S's (smile, story, satisfaction). Strive for high review ratings and foster team engagement. Financial and Administrative Management: Oversee grooming quality, safety, schedules, and client records; manage expenses; develop revenue growth strategies; communicate proactively with district management; uphold dog care standards. Team Management: Create staffing schedules, foster a positive team culture, conduct performance reviews, onboard new employees, and maintain a clean, safe environment. Lead behavior management and inventory control. Benefits Bring your dog to work! Training in dog obedience and behavior Dynamic team culture and career growth opportunities Competitive wages, flexible scheduling, paid time off, medical benefits, and incentives Minimum Requirements Experience in management and operations, a passion for dogs, and leadership skills. Preferred Qualifications Experience in pet services or similar industries is advantageous. Job Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Management and Manufacturing Industry: Pet Services #J-18808-Ljbffr Dogtopia

Job Tags

Full time, Immediate start, Flexible hours,

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