Job Description

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to HR@us.dsv.com. DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at Location: USA - Iselin, Wood Ave Division: Air & Sea Job Posting Title: Freight Forwarder, Xpress (Air Freight) - 89665 Time Type: Full Time Summary The Freight Forwarder, Xpress, will be responsible for managing and coordinating Xpress shipments while communication with customers and partners. This position requires strong communication and IT skills, as well as excellent communication skills to manage relationships with customers and ensure their satisfaction. Duties and Responsibilities Timely and effective communication with Customers, partners & internal departments via e-mail & telephone. Track and monitor shipments, providing regular updates to customers on the status of their shipments. Manage relationships with customers, ensuring their satisfaction and addressing any concerns or issues that may arise Pro-active problem solving with customers and colleagues when issues arise. General Day to Day administrative duties. Educational background / Work experience Prior experience in freight forwarding, logistics, or a related field is preferred. Experience from courier company is highly desirable. Skills & Competencies Mathematical Skills Ability to perform basic mathematical calculations, such as calculating costs and rates. Other Skills Excellent organizational and time management skills. Strong communication and interpersonal skills. Attention to detail and accuracy. Ability to work well under pressure and in a fast-paced environment. Be Customer focused with dedication in your service delivery to meet Customer needs. Excellent IT skills with the ability to learn new systems quickly as required. Function / Market & Industry Knowledge / Business Acumen / Processes Knowledge of courier logistics and customs regulations Understanding of trade laws and regulations Language skills Fluency in English is required. Knowledge of additional languages is a plus. Computer Literacy Proficiency in Microsoft Excel At Will Employment DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause. For this position, the expected base pay is: $22.50 - $30.50 / Hourly. Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations. DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You'll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature's terms. We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we'll support you and your need to achieve your potential and forward your career. Visit dsv.com and follow us on LinkedIn, Facebook and Twitter. open/close Print Share on Twitter Share on LinkedIn Send by email Freight Forwarder, Xpress (Air Freight) Iselin DSV A/S

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