Job Description

Working alongside a high profile and prestigious team, The Peninsula Chicago is seeking a Host to join our F&B team to achieve the company's objectives and create a memorable guest experience. Be a part of a Five Star Five Diamond luxury brand Work with a busy, fast paced environment Exceptional health benefits package and 401(k) with company match. Key Accountabilities: Responsible for all activities related to reservation handling, greeting, seating and farewell in the Restaurant as per standards set by the hotel. Perform pre-service and after-service procedures as per standards. Confirm reservations and large parties 2 days out. Handle on-the-day reservations to Peninsula standards. Understand and accurately follow the standard of sequence of service. Observe and maintain daily condition of all physical facilities and equipment in the restaurant, public area and make recommendations for corrections and improvement as needed. Responsible to daily take-out orders over the phone or in person Responsible for cash handling General Requirements: Must have at least 2 years guest service experience Knowledge of Open Table or other computerized reservation system Some computer experience(excel/word) Wine knowledge Micros experience Ability to multi-task Impeccable grooming and excellent presentation Outgoing, well spoken, polite, levelheaded, patient, ability to smile easily and get along with different personality types Ability to handle high stress situations. Benefits We Offer: 10 vacation days per year 9 paid holiday days per year 5 Chicago Paid Sick Leave days per year 5 Chicago Paid Leave days per year Complimentary employee meals Discounted parking Discounted and complimentary room nights at The Peninsula Hotels 50% restaurant discount 50% discount on spa services 25% discount on spa retail 80% company-paid medical, dental and vision coverage Complimentary life insurance Complimentary long-term disability Retirement plan with 5% company match We are delighted to receive your resume for further consideration. As we anticipate a large number of applications, we look forward to conencting with candidates that meet our various role qualifications. To be considered for the position, you must have work authorization in the United States. The salary range for this position is $23-25 per hour. FOLLOW US The Hongkong and Shanghai Hotels, Limited

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