Experienced Automotive Call Center Agent Job at Lexus of Winter Park, Winter Park, FL

TVAwUnRzdTAvRzkwZWRLZWJIbjhjdnhpVFE9PQ==
  • Lexus of Winter Park
  • Winter Park, FL

Job Description

The Service BDC Agent position at Lexus of Orlando and Lexus of Winter Park offers a great opportunity for experienced call center agents, particularly those with a background in the automotive industry, to join a respected luxury dealership. Here's an overview of the role:

Position: Service BDC Agent - Experienced Automotive Call Center Agent

Location: Winter Park, FL
Company: Lexus of Orlando and Lexus of Winter Park

Key Qualifications:
  • Technical Skills: Proficiency in Microsoft Excel
  • Team Fit: Dependable, driven team player with a "can-do" attitude
  • Skills Required: Excellent communication, organization, and customer service skills
  • Language: Bilingual proficiency is a plus

Responsibilities:
  • Build strong rapport with guests to secure service appointments and instill confidence in the dealership
  • Utilize CRM software to handle reservations and maintain effective follow-up
  • Make outbound calls to schedule accessories or equipment installation for vehicle purchases
  • Gain in-depth knowledge of products and services
  • Provide a world-class experience to every guest
  • Flexible availability for day, evening, and weekend shifts (closed Sundays)

Benefits:
  • Insurance: BCBS FL Healthcare, dental, vision, life, AD&D, and disability coverage through Allstate
  • Retirement & Time Off: 401(k), paid vacations, and holidays (Christmas, Thanksgiving, Labor Day, Memorial Day, July 4th, and New Year's Day)
  • Eligibility: Full-time associates only, with specific eligibility requirements

This position is ideal for experienced call center agents who excel in customer interaction, organization, and professionalism, particularly those passionate about working in a luxury automotive environment. Lexus of Winter Park

Job Tags

Holiday work, Full time, Flexible hours, Weekend work, Sunday, Day shift,

Similar Jobs

MBE CPAs

Public Accounting Internship Job at MBE CPAs

 ...interns don't just walk away with real-world experience in public accounting, but often with a job offer to join us full-time after...  ...firm Partners who started with us as interns. What will my internship look like? Our interns will hit the ground running during the... 

Addison Central School District

Library Assistant Job at Addison Central School District

 ...Addison Central School District Library Assistant 2025-2026 Addison Central School District is seeking a part-time (.50 FTE) Library Assistant at Middlebury Union Middle School for the 2025-2026 school year for an anticipated vacancy. Candidates must have excellent interpersonal... 

JMC Aviation

Project Manager Job at JMC Aviation

 ...you have a solid track record in structural repair , project management , and customer-facing roles ? Are you ready to dive into an...  ...Operating alone on occasion and able to marshal all the necessary assets and support to achieve the desired return to service results.... 

LGTC Group

Administrative Medical Assistant Job at LGTC Group

 ...Job Description Job Description Administrative Medical Assistant needed in San Jose, CA. The essential functions listed are typical examples of work performed by positions in this job classification and are not a comprehensive list of all duties, tasks, or responsibilities... 

Akkodis

Social Media Reputation Manager Job at Akkodis

 ...Akkodis is seeking a Social Media Reputation Manager for a 6+ month hybrid opportunity with our Internet Marketplace Platforms client in San Francisco, CA. Rate: $40-$50/hr. on W2 The rate may be negotiable based on experience, education, geographic location, and...