Customer Service Representative Job at LifeMD, Greenville, SC

T3ZzZnM4MjkrbUo0ZjllZmFucjdldkpwU2c9PQ==
  • LifeMD
  • Greenville, SC

Job Description

Customer Service Representative

LifeMD is a leading digital healthcare company committed to expanding access to virtual care, pharmacy services, and diagnostics by making them more affordable and convenient for all. Focused on both treatment and prevention, our unique care model is designed to optimize the patient experience and improve outcomes across more than 200 health concerns.

To support our expanding patient base, LifeMD leverages a vertically-integrated, proprietary digital care platform, a 50-state affiliated medical group, a 22,500-square-foot affiliated pharmacy, and a U.S.-based patient care center. Our company with offices in New York City; Greenville, SC; and Huntington Beach, CA is powered by a dynamic team of passionate professionals. From clinicians and technologists to creatives and analysts, we're united by a shared mission to revolutionize healthcare. Employees enjoy a collaborative and inclusive work environment, hybrid work culture, and numerous opportunities for growth. Want your work to matter? Join us in building a future of accessible, innovative, and compassionate care.

We are looking for a Customer Service Representative to serve as the face of our Virtual Patient Care platform. You will be in charge of ensuring that our patients have the best experience possible as they enter our virtual platform. This will entail answering patient questions and concerns, as well as serving as a liaison between our patients and LifeMD Southern Patient Care. Professionalism and expert customer service skills are a must. If you have a passion for helping others and providing a memorable patient experience, then apply today and become a part of our team!

Responsibilities:

  • Greet patients with a warm and welcoming presence and serve as the face of our Virtual Care platform
  • Answer incoming calls from patients with a courteous and professional manner
  • Provide patients with solutions to any inquiries they may have
  • Maintain patient accounts and information
  • Work with medical team to handle patient scheduling
  • Provide leadership and guidance to other Customer Service Representatives
LifeMD

Job Tags

Similar Jobs

EasyCare Recruiting

Polaris Service Technician / Mechanic Job at EasyCare Recruiting

 ...Service Technician/Mechanic Karl Malone Polaris Karl Malone Group is seeking a full-time Experienced Service Technician to work in a Certified shop. As a member of our team, you will help support customers through the timely repair and delivery of their vehicle... 

Nightingale Nurses

Travel Labor & Delivery / Women's Health RN - $2,407 per week Job at Nightingale Nurses

 ...Thats why hospitals prefer us, allowing us to offer exceptional travel nursing assignments all over the US, as well as the highest pay rates and most extensive benefits in the industry. Nightingale facilitates every aspect of your travel nursing assignment, so you... 

Orica Limited

Organizational Psychologist - (Homebased anywhere in the United States) Job at Orica Limited

Organizational Psychologist - (Homebased anywhere in the United States) Date: 12 Feb 2025Location: Centennial, CO, US, 80112Company: OricaAbout Orica About The Role - Organizational Psychologist (United States) We are excited to announce an opportunity for a Organizational... 

TRANZACT

Video Production Senior Manager (Fort Lee) Job at TRANZACT

 ...strategies. These efforts have resulted in TRANZACT earning recognition and winning awards from some of the biggest names in the industry. When you become part of TRANZACT, you join a team of passionate people who push for excellence, follow through on commitments,... 

Baskin Robbins

Cake Decorator Job at Baskin Robbins

 ...passion for beautiful desserts. Meticulously organized, self-motivated, and cooperative. Responsibilities: Manage cake and ice cream production and display. Maintain clean, organized work areas. Follow Baskin Robbins quality and safety standards. Prepare...