Customer Service Representative Job at KellyConnect | Contact Center Solutions, Peoria, IL

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  • KellyConnect | Contact Center Solutions
  • Peoria, IL

Job Description

Overview :

Join Our Team as a Customer Service Representative in Peoria, Illinois.

At KellyConnect, we are dedicated to helping you find a job that fits your lifestyle and ambitions. If you're looking for an exciting opportunity with a premier company, we want to hear from you!

Why Choose This Role?

Competitive Compensation : Earn between $18-$20 per hour, with plenty of opportunities for growth in your career.

Schedule Flexibility : Shifts available from 10AM-9pm CT Monday-Sunday

Supportive Work Environment : Experience our Aloha culture, which promotes positivity and teamwork.

Impactful Work : Be part of a dedicated team that is committed to delivering exceptional customer service and making a difference in our clients' lives.

Responsibilities :

A Day in the Life:

  • Serve as the first point of contact for customers, addressing inquiries, requests, and complaints with professionalism and courtesy.
  • Input prescription orders into our data entry software accurately and efficiently.
  • Communicate effectively with both internal and external customers regarding order status, billing, and shipping details.
  • Collaborate with your colleagues to enhance processes and elevate customer satisfaction.

Qualifications :

Is This the Right Fit for You? This position may be perfect for you if:

  • You have a HS diploma or equivalent with 1-3 years of customer service experience.
  • You possess strong organizational and problem-solving skills, along with a keen attention to detail and a passion for excellent customer service.
  • A collaborative team player who can type at least 35 words per minute.

If you're ready to take the next step in your career and join a team that values your contributions, apply today! Let’s work together to find the perfect fit for you at KellyConnect!

What happens next

Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all our recruiters will have access to your profile, expanding your opportunities even more.

Get a complete career fit with Kelly ® .

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Acerca de kelly

El trabajo lo cambia todo. Y en Kelly, estamos obsesionados con dónde te puede llevar. Para nosotros, se trata de algo más que simplemente aceptar su próxima oportunidad laboral. Es el combustible que impulsa cada próximo paso de tu vida. Es el efecto dominó que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aquí en Kelly, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su vida; solo pregúntele a las 300,000 personas que empleamos cada año.

Kelly Services se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acción afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orígenes, comunidades, perspectivas y habilidades. En Kelly, creemos que cuanto más inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al Centro de conocimiento de recursos humanos de Kelly. Kelly cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automáticamente a las personas del empleo.

Job Tags

Hourly pay, Local area, Shift work, Sunday,

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