Call Center Support Manager Job at Ultimate Staffing, Los Angeles, CA

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  • Ultimate Staffing
  • Los Angeles, CA

Job Description


  • Supervise the Client Support team between 5 and 8 employees.
  • Monitor and control the daily workflow.
  • Recommends and implements improved business processes.
  • Review and audit the work performed by the Client Support personnel.
  • Assures all responses to inquiries are accurate, timely and are properly documented
  • Train and develop new employees


Desired Skills and Experience

Proven work experience as Customer Service or Customer Support Supervisor, Manager or Assistant Manager.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Job Tags

Work experience placement, Local area,

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