Position Overview:
We are seeking a highly analytical and detail-oriented senior Business Analyst to support our public sector clients in defining and delivering solutions that align with its business objectives. The ideal candidate will have experience managing the full Software Development Life Cycle (SDLC) and be adept at gathering requirements, analyzing business processes, and recommending optimal technical solutions. Knowledge of Salesforce technology is preferred. The role involves requirement gathering in a complex environment, supporting testing, conducting training, support to end-users to maximize the effective use of Salesforce, Continuous Improvement, Documentation business processes, and user guides.
Key Responsibilities:
Define, document, and validate business processes and rules to identify functional requirements. This role is responsible for delivering:
Support technical team to understand business requirements.
Collaborate with cross-functional teams, including developers, architects, and stakeholders, to ensure the understanding of the business requirements.
Leverage an understanding of Salesforce technology and its application to business needs.
Qualifications:
Preferred Skills:
Reports To:
He/she will report to the Senior Project Manager or Program Manager for a specific assignment.
Key Competencies
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