JOB SUMMARY:
The Lead Security Service Technician will lead projects, execute service calls, train customers, train technicians, program systems, and assist with customer phone support. Assure that projects are properly staffed and communicate consistently with the General Contractor or POC. Lead Tech should exhibit a high level of device troubleshooting and installation knowledge in access control, video security, alarm installation and related technologies. This position will be required to support the service department by taking 24hr on-call for service as needed. On-call is typically once a month for 7 days.
This is a non-exempt position.
DUTIES AND RESPONSIBILITIES:
SKILLS AND ABILITIES:
CREDENTIALS AND EXPERIENCE:
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