Job Description

Apartment Leasing Agent

Location: Ann Arbor

Pay rate: $20 per hour plus commission

Job description
Our Leasing Consultants handle all leasing, marketing, sales, customer service, resident retention and administrative responsibilities.
Some Responsibilities include but are not limited to:

• Greet prospective residents and show apartments.
• Oversee and process applications and lease renewals.
• Conduct marketing surveys and weekly reports.
• Assist in the preparation of newsletters, market surveys and resident activities. Attend all assigned resident activities.
• Handle sales, outreach, prospecting and lead generation.
• Process renewal letters. Maintain a monthly renewal log and ensure proper billing of all accounts.
• Organize and maintain resident files per company procedure.
• Monitor service requests. Insure call backs are being completed.
• Floating duties as assigned.
• Prepare incident reports and follow up in accordance to the direction of the Property.

Job Requirements:

• 2 years’ experience in leasing, sales and customer service preferred, but will train right person. Residential property management experience is a huge plus.
• Excellent customer service skills and the ability to develop a rapport with the residents and community staff.
• Full time hours Monday – Friday, plus rotating Saturday’s

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